In preparing entries for the awards, organisations should include details of important customer service initiatives, for example:
In determining the winner of this Award, judges will consider the extent to which initiatives described:
Also assessed are the main areas of customer satisfaction around quality of customer service including product knowledge, people management, along with staff satisfaction, innovation, communication, reporting and response times.
To be considered for the Help To Web Awards please complete the contact form and we will provide you with an application pack.
Members of the Awards are regarded as role models in the national business community for raising customer service excellence standards, and support the events and awards programs through the annual membership fee.
Members receive the following benefits:
To apply for membership with the Help To Web Awards please contact us and we will provide you with a membership information pack.